Rules of the Online Shop www.justpaul.pl
I.Definitions
§ 1
The following terms used in these rules of the online shop www.justpaul.pl, hereinafter referred to as the “Rules”, shall mean:
a.“Seller” – Just Paul Juszczyk-Grupińska Olechowska spółka jawna with its registered office in Warsaw, ul. Olimpijska 20, 02-636 Warsaw, registered in the National Court Register under KRS Number 0000437376, whose registration files are maintained by the District Court for the Capital City of Warsaw in Warsaw, 13th Commercial Division of the National Court Register, NIP (Tax Identification Number) 5213638893, e-mail: butik@justpaul.pl
b.“Shop” – online shop available on the website http://www.justpaul.pl and its subsites,
c.“Boutique” – stationary shop run by the Seller in the building located in Warsaw (00-542), at ul. Mokotowska 61 and in the building located in Kraków (31-014), at ul. Sławkowska 18,
d.“Customer” – every person that concluded the agreement on creating the Shop account with the Seller,
e.“Account” – Customer’s Shop account created thereby in accordance with the principles specified in the Rules,
f.“Consumer” – person defined in the regulation of Article 221 of the Civil Code, i.e. natural person performing with the entrepreneur a legal transaction not directly related to its business or professional activity,
g.“Policy” – Privacy and Cookies Policy available at https://justpaul.pl/polityka-prywatnosci-plikow-cookies/
h.“Reservation” – earlier ensuring the availability of the given product at the selected Boutique.
II.General provisions
§ 2
The Rules specify the principles of electronic provision of services by the Seller for the Customers, consisting in enabling them to create a Shop account free of charge, and then conclude, via the Internet, sales agreements for the products available at the Shop, for the prices given on the relevant Shop subsites.
§ 3
The contents presented on the Shop websites, in particular announcements, advertisements, price lists and other information are not a commercial offer in the meaning of Articles 66 and 661 of the Civil Code, but an invitation to submit offers.
§ 4
Photos and descriptions of products, trademarks and other materials available on the main website and subsites of the Shop are the intellectual property of the Seller. Their use without the Seller’s consent may be an infringement of copyrights.
§ 5</p?
1.The prices of products available at the Shop are expressed in Polish zloty and include VAT. The Seller may modify the Shop assortment and product prices, conduct and cancel promotional campaigns. The changes do not have an impact on the sales agreements for the particular products already concluded with the Customers.
2.The product prices specified at the Shop do not include the shipping and payment costs.
§ 6
Products may be purchased at the Shop without creating an account or once such account has been opened.
§ 7
The Shop handles orders in the territory of Poland, other EU countries and the USA.
§ 8
1.In order to use the Shop, it is not necessary to meet specific technical conditions by the computer or other Customer’s device. It is sufficient to have: Internet access, e-mail address, standard operating system and web browser.
2.To appropriately use the Account and to order products, it is necessary to enables cookies in the web browser. Cookies are used to maintain the Customer’s session after the logging in, to maintain the ordering process and to maintain correct operation of the website, and for statistical purposes. Then, they can be deleted using the relevant options available in the web browser or using other software. Detailed information concerning cookies is included in the provisions of §9-§12 of the Policy.
III.Creating a Shop account
§ 9
1.A person wishing to conclude with the Seller the agreement on creating the Shop account should click the tab “Create account” in the upper part of each website forming the Shop, and next fill in all the obligatory fields of the form. The form is the Seller’s offer addressed to the future Customer concerning the conclusion of the agreement on creating the Shop account. To send the form and complete the Shop registration procedure, it is necessary to accept the Rules and the Privacy and Cookies Policy.
2.In the form, please specify: e-mail address, Account password. Optionally, the first name and last name may be given. After creating the account, the provided e-mail address and password will be used to log in.
3.It is prohibited to include illegal contents in the form.
4.Once the “Registration” button has been clicked, the registration form is sent, which means that the Seller’s offer referred to in section 1 of this paragraph has been accepted. At that moment, the agreement on creating the Shop account is concluded between the Seller and the person who filled in the registration form.
5.Once the agreement has been concluded in accordance with provisions of the above-mentioned section, the Seller sends an e-mail confirming the created Shop account to the Customer, at the e-mail address specified thereby. The e-mail is accompanied by the Rules and the Policy.
6.If the Customer is the Consumer, then the Customer has the right to withdraw from the agreement on creating the Account without giving reasons, within 14 days following conclusion thereof, i.e. from the moment specified in the provision of section 4 of this paragraph. The provisions of § 20 sections 3–5 shall apply accordingly.
7.The account may be also created at the moment of ordering.
§ 10
The Customer should carefully store its data used for logging in the Shop, so as they are not accessed by unauthorized persons.
§ 11
Once the Account has been created, it is possible for the Customer to: edit the data, add a default settlement address and shipment address, order products, view the history of recent orders.
IV.Placing and accepting the order
§ 12
1.The products are sold based on the Customer’s orders. The Customer may order products after logging in the Account or without such logging in after the provision of all data necessary for execution of the order.
2.Products may be ordered 7 days a week, 24 hours a day.
§ 13
1.In order to conclude a sales agreement with the Seller, the Customer should click the “E-BOUTIQUE” button and next select the products, on the relevant Shop subsites, by choosing their model, number and size, and clicking the button “Add to cart” at the product selected by the Customer. Products in the cart are not ordered yet and the Customer may add further products to the cart, remove the products from the cart and resign from purchase.
2.Once the products have been added to the cart, the Customer may change the number of products to be purchased at the Shop by changing the appropriate field in the cart.
3.Once all the products that the Customer wishes to order have been added to the cart, click the button “View cart” or the bag-shaped button in the upper part of each website forming the Shop, then the Customer will be transferred to a website summarizing the cart. In the field “Use voucher”, the Customer may add a code to get a discount.
4.After verification of the cart and possible addition of the discount code, click the button “Summary”. At this stage, the Customer provides his/her first name, last name, phone number and the settlement and delivery address. The Customer may also indicate additional comments to the order, specify the name of the company or delivery address other than the settlement address. It is prohibited to include illegal data and comments in the form. Next, select the delivery and payment method that are specified in the below paragraph. Once the data have been entered and the delivery and payment method have been selected, click the button “Buy and pay”.
5.If the Customer does not have the Account, the Customer may create it at this stage or make an order without registration, giving in the form the data necessary for execution of the order by clicking the button “Buy and pay”.
6.If the Customer selects the option covering ordering without creating the Account, to make an order it is necessary to accept the Rules and the Privacy and Cookies Policy. If the Customer has the Account, he/she should log in.
7.Once the delivery and payment method is selected, the amount to be paid will be updated by adding a fee for the selected delivery methods.
8.The products indicated in the cart, along with specification of their number, prices and the delivery and payment method including costs thereof are the Seller’s invitation to submit an offer to purchase these products, addressed to the Customer. At the moment of clicking the button “Buy and pay”, the Buyer submits to the Seller an offer to conclude the above-mentioned agreement. The Seller sends an e-mail confirming the receipt of the Buyer’s offer, in which the Seller informs the Buyer on the acceptance or rejection of the Buyer’s offer. Once the Buyer has received from the Seller the e-mail confirming the acceptance of the offer, the sales agreement for the products indicated in the offer submitted by the Buyer is concluded.
9.To additionally confirm the order, the Shop may contact the Customer by phone, using the phone number given by the Customer in the Account.
V.Delivery and payments
§ 14
1.The methods and costs of product delivery are specified each time when ordering the products. The following payment methods are available: traditional bank transfer, cash on delivery and electronic payment. The products are delivered by courier mail.
2.The Buyer should make the payment within 3 days from the date of conclusion of the sales agreement, unless the Customer has chosen the cash on delivery option, in such case the payment shall be made at the product receipt.
3.Costs associated with the payment and delivery of products shall be incurred by the Buyer, whereas the Seller may establish a specified threshold for the purchase value, which, if exceeded by the Buyer, will result in the Seller incurring the delivery and payment costs. The Customer shall be informed about the costs associated with the delivery and payment method before submitting the offer for the purchase of products from the cart.
4.The time of delivery is:
a.in the Republic of Poland – from 2 to 7 business days,
b.in the European Union – within 14 business days,
c.outside the European Union – within 21 business days,
whereas the beginning of the period is counted from the moment of crediting the Seller’s bank account with payment.
5.The delivery costs depend on the place of the product delivery, and amount to:
a.in the Republic of Poland – PLN 20,
b.in Belgium, the Netherlands, Germany, France, Sweden, Great Britain, Austria, Czech Republic, Denmark, Estonia, Lithuania, Luxembourg, Latvia, Slovakia, Hungary, Bulgaria, Finland, Romania, Slovenia and Italy – PLN 100,
c.in Ireland – PLN 130,
d.in Croatia, Greece, Spain and Portugal – PLN 150,
e.in Serbia, Switzerland, Bosnia and Herzegovina and Norway – PLN 300,
f.in the USA – PLN 300.
§ 15
The order is accompanied by the sales document compliant with tax regulations.
§ 16
The Seller points out that the Buyer may verify the condition of the shipment, open it and check completeness of the order in the presence of the courier. If any irregularities are found, the Seller recommends the preparation of a damage report.
VI.Product replacement
§ 17
1.The Customer has the right to replace the purchased product for another product within 14 days from the date at which the Customer entered into the possession of the item or at which a third party other than the carrier and indicated by the Customer entered into the possession of the item. In the case of price difference between the replaced product and the replacing product, the Customer or the Seller, respectively, shall be obligated to make an additional payment or reimburse the price difference.
VII.Returns and complaints
§ 18
2.If the Customer is the Consumer, the Customer has the right to withdraw from the sales agreement concluded with the Seller without giving reasons, within 14 days. The deadline for the withdrawal from the agreement shall expire after the lapse of 14 days from the date at which the Customer entered into the possession of the item or at which a third party other than the carrier and indicated by the Customer entered into the possession of the item.
3.In order to exercise the right to withdraw from the agreement, the Customer should inform the Seller about the decision on withdrawal from the agreement by means of a clear statement (e.g. submitted in a letter sent by mail or electronic mail to the Seller’s address given in the provision of § 1 letter a of the Rules or at the Boutique).
4.The Customer may use the template of the withdrawal from the agreement available here, however, it is not mandatory.
5.To meet the deadline for withdrawal from the agreement, the Customer should send information on exercising the Customer’s right to withdraw from the agreement prior to the expiry of the deadline for the withdrawal from the agreement.
6.The right of withdrawal from the agreement shall not be exercised:
a)if the subject of the agreement covers items delivered in a sealed packaging, which once the packaging has been opened cannot be returned due to health protection or for hygienic reasons, if the packaging was opened after delivery thereof,
b)if the subject of performance covers a not prefabricated item, manufactured according to the Customer’s specifications or serving the satisfaction of his/her customized needs, e.g. clothing whose size was adapted to the Customer’s needs based on his/her request.
7.In the event of withdrawal from the agreement, the Seller shall refund to the Customer all payments received therefrom, including the costs of delivery of the item (with the exception of additional costs resulting from the delivery method selected by the Customer other than the cheapest delivery method offered by the Seller), immediately and in any case not later than within 14 days from the date of receipt of the Customer’s statement on withdrawal from the agreement. The Seller shall refund the payment using the same payment methods as those used by the Customer in the original transaction, unless the Customer explicitly agreed to other solution; in any case, the Customer shall not incur any fees in connection with such refund.
8.The Seller may withhold the payment refund until the receipt of the item or the time of delivery of the proof of sending it, depending on which occurs earlier.
9.The Customer should send back or provide the item to the Seller immediately, in any case not later than 14 days from the date at which it reported the withdrawal from the agreement. The deadline is met if the Customer sends the item back prior to the expiry of the 14-day deadline.
10.The Customer shall incur direct costs of the item return.
11.The Customer is responsible only for the reduction of the item’s value arising from using it in a manner other than it was necessary to ascertain the nature, features and functioning of the item.
§ 19
1.The Seller informs that it is obligated to deliver products free from defects.
2.Complaints may be submitted in writing to the Seller’s address given in the provision of § 1 letter a or by e-mail to the following address: butik@justpaul.pl, or by phone: +48 508 440 647, or at the Boutique, or otherwise.
3.The complaint should include the Customer’s data, order number (or other data allowing identification thereof), and description of the event being the basis for the complaint.
4.The complaints shall be considered within 14 days from the date of their receipt by the Seller.
VIII.Product Reservation
§ 20
1.The Customer may reserve products at the Boutique after logging in the Account or without such logging in after the provision of all data necessary for the Reservation.
2.Products may be reserved 7 days a week, 24 hours a day.
§ 21
1.In order to reserve a product, the Customer selects the product at the Shop by clicking the button “Add to cart”. The selected products are not reserved yet and the Customer may add further products to the cart, remove the products from the cart and resign from the Reservation.
2.Once the products have been added to the cart, the Customer may remove them or add other products. Next, click the button “View cart” or the bag-shaped button in the upper part of each website forming the Shop, then the Customer will be transferred to a website summarizing the cart. In the field “Use voucher”, the Customer may add a code to get a discount for the purchase of the reserved products.
3.Next, provide the data for Reservation. If the Customer has the Account, the Customer should log in and provide the data for Reservation.
4.Then, in the field “Shipment”, select the field “Reservation” and choose the Boutique where the Customer wishes to buy the product.
5.In the field “Total”, the price will be displayed, covering the total amount that the Customer will have to pay in the case of implemented Reservation. Next, click the button “Reserve”.
6.The products indicated in the summary, including their number, prices, delivery and payment costs are an offer, addressed to the Customer by the Service Provider, to conclude an agreement on Reservation of these products. The Customer may correct possible errors in the Reservation, change it or cancel by returning to the cart.
7.At this stage of Reservation, it also necessary to check its correctness and confirm it by clicking the button “Reserve”. Clicking the button “Reserve” will result in the acceptance of the Seller’s offer referred to in the above-mentioned provision by the Customer, which causes that the agreement on Reservation is concluded between the Seller and the Customer.
8.The agreement on Reservation is not a product sales agreement and does not necessitate the price payment. The reserved product will be available at the Boutique selected by the Customer for 3 days. During that time, the Customer has the right to buy the product at the selected Boutique on the terms and conditions specified in the Reservation.
IX.Term of the agreement on creating the Account
§ 22
The agreement on creating the Shop Account shall be concluded with the Customer for an indefinite period of time.
§ 23
1.The Customer may at any time terminate the agreement on creating the Shop Account by sending a termination notice to the Seller’s address specified in § 1 letter a, by e-mail to the address butik@justpaul.pl or in other form. The agreement shall be terminated upon the receipt of the termination notice by the Seller.
2.The Seller may terminate the agreement on creating the Shop Account only in the following situations:
a.the Seller terminates running the Shop,
b.the Customer states illegal information in the registration form or when buying products.
In such case, the agreement on creating the Shop Account shall be terminated upon the lapse of a one-week notice period.
X.Changes of the Rules
§ 24
1.The Seller shall have the right to unilaterally change the Rules in accordance with the principles specified in the provisions of this paragraph and only if one of the following reasons occurs:
a.the Seller introduces new services related to the Shop,
b.the delivery or payment method, delivery or payment costs, or the delivery time are changed,
c.the purchase path is modified,
d.the law is amended, which necessitates the adaptation of the provisions of the Rules thereto, such as in particular the law is amended in relation to: consumer protection, electronic provision of services, personal data protection; if such reason occurs, the Rules may be changed to the extent necessary to adapt their contents to the new legal requirements.
2.If one of the above-mentioned reasons occurs, the Seller shall send to the Buyers, to the e-mail addresses specified thereby at the Shop, the information on the planned changes of the Rules, including the contents of the new Rules. The information shall be sent to the Buyers at least 14 days prior to the effective date of the planned changes.
3.The Buyer, who does not accept the planned changes, may terminate the agreement on creating the Account in accordance with the principles specified in § 23 of the Rules. If the Buyer does not terminate the agreement on creating the Account prior to the effective date of the new Rules, it shall become binding upon the Buyer at the date indicated as the effective date of the new version of the Rules.
4.Changes of the Rules do not apply to the sales agreements concluded prior to the effective date of the new version of the Rules.
XI.Final provisions
§ 25
When using the Shop and in the correspondence with the Seller, it is prohibited to provide illegal contents.
§ 26
We hereby inform that at the address http://ec.europa.eu/consumers/odr/ there is a platform of the online system for the resolution of disputes related to agreements concluded remotely between the consumers and entrepreneurs. The platform is the access point for consumers and entrepreneurs who would like to use the out of court resolution of consumer disputes concerning online transactions.
§ 27
The Rules are available at the Seller’s registered office and on the website https://justpaul.pl/regulamin-sklepu/