Statute

From January 1, 2023, new regulations will be available, taking into account changes in consumer law.

Regulations of the online store www.justpaul.pl

I. Definitions

§ 1

In these regulations of the online store www.justpaul.pl hereinafter referred to as "Regulations" , the following terms should be understood:

1. "Seller" – Just Paul Juszczyk-Grupińska Olechowska spółka jawna with its registered office in Warsaw, ul. Szaserów 38, lok. 4, 04-306 Warsaw, registered in the National Court Register under KRS number 0000437376, whose registration files are kept by the District Court for the Capital City of Warsaw. Warsaw in Warsaw, 13th Commercial Division of the National Court Register, NIP 5213638893, e-mail: butik@justpaul.pl, zamowienia@justpaul.pl ; telephone number: 508 440 647. Correspondence address: ul. Szaserów 38, lok. 4, 04-306 Warsaw .

2. "Store" – Online store located on the website https://www.justpaul.pl and its subpages,
3. "Client" – any person who has concluded an agreement with the Seller to create an Account in the Store or without creating an Account has placed an order in the Store; This term also means a person who does not have an Account and is in the process of placing an order.
4. "Account" – the Customer's account maintained free of charge by the Seller, which contains the personal data provided by the Customer and the history of orders in the Store,
5. "Consumer" – person defined in the provision of Art. 22 ¹ Civil Code, i.e. a natural person performing a legal transaction with an entrepreneur that is not directly related to his or her business or professional activity,
6. "Single-person PB" – a natural person concluding a contract with the Seller within the Store directly related to his/her business activity, if the content of this contract shows that it is not of a professional nature for this person,
7. "Policy" – Privacy and cookies policy, available at https://justpaul.pl/polityka-prywatnosci-plikow-cookies/

II. General provisions

§ 2

The Regulations define the rules for the provision of electronic services by the Seller to Customers, consisting in enabling them to create their Account in the Store free of charge and then concluding online sales contracts for goods included in the Store's assortment, at the prices given on the relevant subpages of the Store. 

§ 3

The content presented on the Store's website, in particular announcements, advertisements, price lists and other information, does not constitute a commercial offer within the meaning of the provisions of Art. 66 and 66 ¹ Civil Code, but an invitation to submit offers.

§ 4

Photos and descriptions of goods, trademarks and other materials appearing on the main page and subpages of the Store constitute the intellectual property of the Seller. Their use without the consent of the Seller may constitute a violation of copyright.

§ 5

1. The prices of goods included in the Store's assortment are expressed in Polish zlotys and include VAT. The Seller may modify the Store's assortment, product prices, and carry out and cancel promotional campaigns. The changes do not affect sales contracts for individual goods already concluded with customers.
2. The prices of goods given in the Store do not include: shipping costs and payment processing costs. The customer is informed about these costs before placing the order. 

§ 6

A purchase in the Store can be made without or after creating an Account.

§ 7

The store fulfills orders in Poland, other European Union countries and the USA.

§ 8

1. To use the Store, it is not necessary for the Customer's computer or other device to meet any specific technical conditions. All you need is: Internet access, an e-mail address and a standard operating system and web browser.
2. To properly use the Account and place an order, it is necessary to enable the so-called essential cookies in your web browser. Necessary cookies are used to maintain the Customer's session after logging in to the Account and to maintain the ordering process, as well as to maintain the proper operation of the website. It is then possible to delete them using appropriate options available in the web browser or using other software. Detailed information regarding cookies is included in the provisions of the Policy.

III. Creating an Account in the Store

§ 9

1. A person wishing to conclude an agreement with the Seller to create an Account in the Store should click the "Create an account" tab located in the upper part of each of the websites that make up the Store, and then complete all mandatory form fields. The form constitutes the Seller's offer addressed to the future Customer regarding the conclusion of an agreement to open an Account in the Store. To submit the form and complete the registration procedure in the Store, acceptance of the Regulations is necessary.
2. The form must include: e-mail address and Account password. Optionally, you can provide your name and surname. After creating an Account, the provided e-mail address and password will be used to log in to it.
3. It is prohibited to add illegal content to the form.
4. Clicking the "Registration" button sends the registration form and is tantamount to accepting the Seller's offer referred to in section 1 of this paragraph. At this moment, an agreement to create an Account in the Store is concluded between the Seller and the person who completed the registration form.
5. After concluding the contract, in accordance with the provisions of the above paragraph, the Seller sends to the Customer, to the e-mail address provided by him, a message confirming the creation of an Account in the Store. The Regulations and Policy are attached to the message.
6. If the Customer is a Consumer or a sole proprietorship, he/she has the right to withdraw from the contract for opening an Account, without giving reasons, within 14 calendar days from the date of its conclusion, i.e. from the moment specified in the provisions of section 4 of this paragraph. Provisions of § 18 section 2-4 apply accordingly.
7. An account can also be created when placing an order.
8. The Seller informs that the Account constitutes a digital service within the meaning of the Act of May 30, 2014. on consumer rights.
9. The Seller is liable for the lack of compliance of the digital service under applicable law, in particular Chapter 5b of the Act of May 30, 2014 on consumer rights.
10. The Seller may change the digital service for the reasons indicated below:
    1. introduction by the Seller of new services in the Store, thematically related to the subject of its activity and expanding the scope of possibilities available within the Account,
    2. adding new functionalities available within the Account,
    3. changes in legal provisions that require adapting the digital service provided by the Seller to the Customer to them.
11. The introduction of the change described in the section above will not involve any costs on the part of the Customer. If such a change significantly and negatively affects the Customer's access to or use of digital content or digital service, the Seller will inform the Customer in advance on a durable medium about the properties and date of making this change and the right to terminate the contract for opening an Account without notice within 30 days from the date of making the change or informing about this change, if the notification took place later than this change.

§ 10

The Customer should carefully store his/her login data in the Store so that unauthorized persons do not gain access to these data.

§ 11

After creating an Account, the Customer has the opportunity to: edit his/her data, add a default billing and shipping address, place orders, and view the history of recent orders.

IV. Placing and accepting an order

§ 12

1. Goods are sold on the basis of orders placed by the Customer. The Customer has the option of placing an order after logging in to the Account or without logging in, after providing all the data necessary to complete the order.
2. Orders can be placed 7 days a week, 24 hours a day.

§ 13

1. In order to conclude a sales contract with the Seller, the Customer should click the "E-BUTIK" button and then select the goods on the appropriate subpages of the Store by selecting their pattern, quantity, size and clicking the "Add to cart" button next to the goods selected by the Customer. The goods in the cart have not yet been ordered and the Customer has the option of adding additional goods to the cart, removing the goods contained therein, or canceling the purchase.
2. After adding goods to the cart, the Customer can change the number of goods he wants to buy in the Store by changing the appropriate section in the cart.
3. After adding all the goods that the Customer wants to order to the basket, click the "View basket" button or the bag-shaped button located in the upper part of each of the websites that make up the Store, then the Customer will be redirected to the page containing the basket summary. In the "Apply coupon" section, the customer can add a code entitling him to a discount on purchases.
4. After verifying the cart and adding a discount code, if necessary, click the "Proceed to checkout" button. At this stage, if the Customer is not logged in to his Account yet, he should not log in. If the Customer does not have an Account, then provides name, surname, telephone number, and billing and delivery address. The customer also has the option of providing additional comments to the order, providing the company name or indicating a different delivery address than the billing address. It is prohibited to include illegal data and comments in the form. Then select the delivery and payment method indicated in the paragraph below. After entering your data and selecting the delivery and payment method, click the "Buy and pay" button.
5. If the Customer does not have an Account, at this stage he or she can create one or place an order without registration, providing the data necessary to complete the order in the form and clicking the "Buy and pay" button.
6. If the Customer chooses to place an order without creating an Account, acceptance of the Regulations is required to place the order. If the Customer has an Account, he or she should log in to it.
7. After selecting the delivery and payment method, the amount to be paid will be updated by adding the fee for the selected delivery methods.
8. The goods indicated in the basket, along with their quantity and prices, as well as the selected delivery and payment method along with their cost, constitute an invitation addressed to the Customer by the Seller to submit an offer to purchase these goods. The buyer clicks the button "I buy and pay" submits an offer to the Seller to conclude the above contract. The Seller sends an e-mail confirming receipt of the Buyer's offer, in which it will inform the Buyer about the acceptance or refusal to accept the Buyer's offer. When the Buyer receives an e-mail from the Seller informing about the acceptance of the offer, a sales contract for the goods indicated in the offer submitted by the Buyer is concluded.
9. It is not possible to combine goods purchased under separate sales contracts concluded in the manner described above in one delivery.
10. In order to additionally confirm the order, the Store may contact the Customer by phone, using the telephone number provided by the Customer in the Account.

V. Delivery and payments

§ 14

1. The methods and costs of delivery of goods are specified each time when placing an order. The following payment methods are available: traditional bank transfer and Pay-by-Link payment, i.e. the so-called fast online transfer, card payments and Blik. The form of delivery is courier delivery and delivery to Inpost parcel lockers.
2. The buyer should make the payment within 3 days from the date of conclusion of the sales contract. 
3. The costs related to payment and delivery of goods are borne by the Buyer, and the Seller may set a certain threshold of purchase value, after which the Buyer exceeds the delivery or payment costs will be covered by the Seller. The customer is informed about the costs related to delivery and the method of payment before the customer submits an offer to purchase the goods in the basket.
4. The customer will receive the purchased goods on a date that is the sum of the order completion time and the delivery time.
5. Orders are completed and prepared for shipment within 7 business days from the date of receipt of payment.
6. The delivery time of the order is specified in the "Delivery" tab available at this link: https://justpaul.pl/dostawa/ .
7. In relation to Customers who are not Consumers or single-person PBs, the Seller is not responsible for any delivery delays.

§ 15

The order is documented with an appropriate sales document in accordance with tax regulations.

§ 16

The Seller points out that the Buyer has the opportunity to check the condition of the shipment, open it and check the completeness of the order in the presence of the courier. If any irregularities are found, the Seller recommends preparing a damage report.

VI. Exchange of goods

§ 17

1. Without prejudice to the right to withdraw from the contract of the Consumer and the sole proprietorship, which is described in § 18 of the Regulations, the Customer is entitled to exchange the purchased goods for another goods within 14 calendar days from the date on which the Customer came into possession of the goods. goods or in which a third party other than the carrier and indicated by the Customer came into possession of the goods. However, the exchange may only be made for goods with an equal or higher price than the one being exchanged. In the event of a higher price, the Customer will be obliged to pay an additional price to the Seller. 
2. If the Customer would like to exchange the purchased goods for goods with a lower price, then please exercise the right to withdraw from the sales contract described in § 18 of the Regulations and independently purchase the goods with a lower price. This does not prejudice the provisions of applicable law regarding the set-off of mutual receivables.

VII. Returns and complaints

§ 18

1. If the Customer is a Consumer or a sole proprietor, he has the right to withdraw from the sales contract concluded with the Seller, without giving reasons, within 14 calendar days from the date on which the Customer came into possession of the goods or in which a third party other than the carrier and indicated by The customer came into possession of the goods. If the subject of the contract is many goods that are delivered separately, this period expires after 14 days from the date on which the Customer came into possession of the last of the goods or on which a third party other than the carrier and indicated by the Customer came into possession of the last of the goods.
2. In order to exercise the right to withdraw from the contract, the Customer should inform the Seller about his decision to withdraw from the contract by means of an unambiguous declaration (for example submitted in writing sent by post or e-mail to the Seller's address given in the provision of § 1 letter a of the Regulations or to the Customer Service Office). Customer, ul. Szaserów 38, 04-306 in Warsaw).
3. The customer may use the sample withdrawal form provided here , but it is not mandatory.
4. In order to meet the deadline for withdrawal from the contract, it is sufficient for the Customer to send information regarding the exercise of his right to withdraw from the contract before the deadline for withdrawal from the contract expires.
5. The right to withdraw from the contract is not available:
   1. if the subject of the contract are goods delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons, if the package was opened after delivery,
   2. if the subject of the service is non-prefabricated goods, manufactured according to the Customer's specifications or serving to meet his individual needs, e.g. clothing, the size of which has been adapted to his needs at the Customer's request.
6. In the event of withdrawal from the contract, the Seller returns to the Customer all payments received from him, including the costs of delivering the goods (except for additional costs resulting from the delivery method chosen by the Customer other than the cheapest usual delivery method offered by the Seller), immediately and in any case no later than 14 calendar days from the date of receipt of the Customer's declaration of withdrawal from the contract. The Seller will refund the payment using the same payment methods that were used by the Customer in the original transaction, unless the Customer has expressly agreed to a different solution; in any case, the Customer will not incur any fees in connection with this return.
7. The Seller may withhold the refund until receipt of the goods or until proof of its return is provided, depending on which event occurs first.
8. The Customer should return or hand over the goods to the Seller immediately, and in any case no later than 14 calendar days from the date on which he informed about withdrawal from the contract. The deadline is met if the Customer returns the goods before the deadline of 14 calendar days. The Seller recommends that the Customer pack the returned goods appropriately to protect them against damage during transport.
9. The customer bears the direct costs of returning the goods.
10. The customer is only liable for any reduction in the value of the goods resulting from using them in a manner other than necessary to establish the nature, characteristics and functioning of the goods.

§ 19

1. The Seller informs that he is responsible for the compliance of the goods and digital services with the contract.
2. Complaints may be submitted in writing to the Seller's address provided in § 1 letter a or by e-mail to the following e-mail address: butik@justpaul.pl 
3. The complaint must include the Customer's data enabling a response to the submitted complaint, the order number (or other data allowing its identification) and a description of the event giving rise to the complaint.
4. Complaints are considered within 14 calendar days from the date of their receipt by the Seller.

VIII. Duration of the contract for opening an Account

§ 20

The agreement with the Customer to create an Account in the Store is concluded for an indefinite period.

§ 21

1. The Customer may terminate the agreement to open an Account in the Store at any time by sending a notice of termination to the Seller's address provided in § 1 letter a or by e-mail to butik@justpaul.pl. The contract will be terminated upon receipt of the notice by the Seller.
2. The Seller may terminate the agreement to open an Account in the Store only in the following situations:
   1. the Seller ends the operation of the Store,
   2. the Customer providing illegal information in the registration form or when purchasing goods, including false data for the delivery of goods,
   3. the Customer is in delay in payment for the purchased goods by more than 21 days, if despite receiving a written or e-mail request for payment and setting an additional deadline of at least 5 days, the Customer has not made the payment.

In such a case, the agreement to open an Account in the Store will terminate upon the expiry of the one-week notice period.

IX. Changes to the regulations

§ 22

1. The Seller has the right to unilaterally change the Regulations on the terms set out in the provisions of this paragraph and only in the event of one of the following reasons:
   1. introduction of new services related to the Store by the Seller,
   2. changes in delivery or payment methods, changes in delivery or payment costs, changes in delivery times,
   3. modifying the shopping path,
   4. changes in legal provisions that make it necessary to adapt the provisions of the Regulations to them, in particular changes in the provisions on: consumer protection, provision of services by electronic means, protection of personal data, in the event of this reason, the Regulations may be amended to the extent necessary to adapt their content to the new legal requirements.
2. If one of the above reasons occurs, the Seller will send to the Buyers, to the e-mail addresses provided by them in the Store, information about the planned change of the Regulations along with the content of the new Regulations. Information will be sent to Buyers at least 14 calendar days before the date of entry into force of the planned changes.
3. The Buyer who does not accept the planned changes may terminate the agreement to set up an Account on the terms set out in § 21 section 1 of the Regulations. If the Buyer does not terminate the contract for opening an Account before the date of entry into force of the new version of the Regulations, then it becomes binding for the Buyer on the date indicated as the date of entry into force of the new version of the Regulations.
4. Changes to the Regulations do not apply to sales contracts concluded before the new version of the Regulations enters into force.

X. Final provisions

§ 23

1. Pursuant to Art. 558 § 1 of the Civil Code, the Seller's liability under the warranty for defects in relation to goods purchased by the entrepreneur is excluded. This exclusion also includes, in accordance with Art. 556 ⁴ in connection with joke. 558 § 1 of the Civil Code single-person PB.
2. For the avoidance of any doubts, the Seller emphasizes that the provisions of the above paragraph do not apply to Consumers and single-person PBs.

§ 24

When using the Store and in correspondence with the Seller, it is prohibited to provide illegal content.

§ 25

We would like to inform you that at: http://ec.europa.eu/consumers/odr/ there is a platform for an online dispute resolution system regarding distance contracts concluded between consumers and entrepreneurs. The platform is an access point for consumers and entrepreneurs who would like to use out-of-court resolution of consumer disputes regarding online transactions.

§ 26

The Regulations are available at the Seller's office and at https://justpaul.pl/pages/regulamin